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5 Red Flags to Look Out for in Auto Repair Shops

Visiting an auto repair shop is a fairly frequent occurrence for car owners. It’s important to visit a repair shop for routine servicing of your car or to have a problem fixed. As a busy person, you want a repair shop that can diagnose and quickly address the car problem. Unfortunately, not all repair shops have the right tools, training, and experience to properly repair your car. Keep reading to discover five red flags to look out for when considering an auto repair shop.

auto repair shop discussing repair with customer

1. The Shop is Dirty or Unorganized

The first impression you get when you visit a repair shop should help you assess the level of professionalism and dedication to duty. A dirty or unorganized repair shop can indicate a lack of attention to detail and a business that doesn’t take pride in its work.

2. The Mechanic Cannot Diagnose the Problem With Your Car

Skilled technicians are able to effectively diagnose and fix most problems with your car. However, an inexperienced technician uses a trial-and-error method to fix the problem. You should see the red flag when the technician fails to identify the problem correctly or lacks the right diagnostic tools.

3. They Use Scare Tactics

Unskilled technicians use scare tactics to pressure you into paying for services unrelated to the problem with your car. Do not leave your vehicle in a repair shop that uses scare tactics to extort money.

4. The Shop Is Unwilling to Provide an Estimate

A reliable auto repair shop should provide a written estimate for all repair services. Do not leave your vehicle with a technician who refuses to give a written estimate. Such technicians may not be confident with their diagnostic and repair skills.

5. The Technicians Can’t Show You Their Qualifications

Any competent technician should willingly display their qualifications to potential customers. Technicians who refuse to display their qualifications may not have the requisite training.

Visit Custom Complete Automotive for All Your Repair Needs

At Custom Complete Automotive, we understand the importance of a reliable, properly functioning car in your day-to-day activities. Our auto repair shops located throughout Missouri are equipped with state-of-the-art diagnostic tools and CCA and ASE certified technicians to ensure all of your repair needs are met. To learn more about our auto repair services, or to schedule an appointment at one of our locations in Missouri, contact us today!

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About the Author
Eric Riddles

Eric Riddles is an ASE Certified Master Automobile Technician who has been working as an auto mechanic since 1998 and originally joined the team at Custom Complete Automotive in 2005. Eric has numerous certifications in various aspects of car repair and spent 10 years training the next generation of auto technicians at a local high school Auto Shop classroom.

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