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Testimonials About Our Auto Repair Shop

Best experience I've had so far
Huge shout out to Thomas Riddles over at the Nifong Custom Complete Automotive. Super nice guy! Was hearing some crazy rear end noise on my car. I had messed around with it for a little and was positive that the rear end needed being rebuilt. Instead of just throwing money at it and fixing random things, I took the approach of an adult and had it properly diagnosed by Thomas. Dude had it figured out first day! Even had me come over to the shop and ran through the rear end with me explaining what he had found and what he thought it was before just jumping on fixing things. Definitely saved me a lot of money in the long run and saved me from having to do the work myself (which I was dreading). Thanks again Thomas and definitely will be bringing not just that car back, but all the cars in the household! Best experience I've had so far for a diagnosis and inspection!
- Cory B.
Columbia, MO
Fantastic Service!
I recently had my car in for service at the Business Loop location in Columbia, MO. The shop manager, Dave, went above and beyond to ensure my car was properly fixed and running well (and safe) for me. I cannot remember ever having such great service from anywhere. Thank you so much Dave for helping me make my car last a little longer! I will definitely continue to take my car to this location for all my repair and maintenance needs.
- Kristina S.
Columbia, MO
Polite and professional
A big thanks to Mike cuddy for being the most professional caring person I have met
- Trevor Hummel
Springfield, MO
Trustworthy and Honest
My SUV sounded funny. My husband told me to find somewhere to take it. I called Custom Complete. They took me immediately. They showed me what they found, explained what they needed to do, and quoted me a price. Everyone was so friendly. One gentleman offered to get me a soda from the machine while I was waiting. I decided to leave and pick the vehicle up later. When the vehicle was "complete," the price was exactly what was quoted. I was even offered a piece of pizza (I just happen to be picking it up at lunchtime). It is nice to know I have somewhere to get repairs done quickly, honestly, and with friendly and trustworthy people. Very refreshing. Thanks Custom Complete!
- Andrea
Jefferson City, MO
I love these guys!!! (Columbia)
My car bit the dust in Columbia, Missouri as I was moving across the country from Colorado to Maryland. These guys went out of their way to help me find a new vehicle (when they realized that mine was a lost cause) on the fly, that could make it to Maryland and I could afford. Not an easy task. Because of them I was mobile again with a couple hours feeling great about human nature in general. I recommend their services to anyone with faith that they will do what they can (and then some) for their customer.
- Mallory L. Westlund
Chestertown, MO
Great service!
The exhaust tech installed two Flowmaster super 44's on my 2011 300C. It's a quiet as before, but with more power and an aggressive sound. Great job!
- Josh
Jefferson City, MO
Really great people to work with!
My daughter had problems with her car in Columbia, MO with attending Summer school at Mizzou. I had her take her car to Custom Auto because when I came in from out of town I had brake issues with my own car and they took care of me right away. And did a great job. Not only did they find out the root the problem, it came out to be far less in price then what we originally expected. Chris at Custom Auto took car of us all they way through. He knew I was a worried mom in a different state and did everything he could to help and get the car done quickly. I will continue to use these guys. They are the best!
- Tammy Amedin
Rockford, IL
Friendly and Fair
I stopped in at the business loop location 30 minutes before close after running over a nail last Wednesday. Tom was very helpful and they took my car in immediately to get things patched. Tom answered all of my questions, explained thoroughly what was happening and was an all around great rep.
- Shelby Rudolph
Columbia, MO
They Have Always Treated Me Fairly
I have taken my automobiles to Custom for years, they have always treated me fairly and in a timely manner, i highly recommend Custom for any car services that you might need.
- Stacy Crenshaw
Very Honest and Upfront with the Work I Needed
Took my car in and had the best service. The guys were very honest and upfront with the work I needed done on my vehicle and was quick to get it in for the repairs. Thanks
- James Baxter
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